FAQ

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What is Intruder Escape?


Intruder Escape is the mother company of our all-things-horror franchise. We curate horror events, merchandise, card games as well as an app on the app store. Our main event is a free roaming horror experience where guests must endure horror themed tasks while intruders are hunting after you...watch you back as you do not want to get caught...




How much are tickets?


$130 - $150 per person




Where is the event located?


Los Angeles County. Check back later for a more precise location. Exact address will be given upon order confirmation.




How long is the experience?


1 hour 30 - 2 hours. Check back when we have released details.




Are there any age restrictions?


We recommend guests 16+. We do not have nudity or crude language in our experience so it depends on the participant.




Are alcohol and weed allowed or sold at the event?


No alcoholic beverages or cannabis will be sold at our event. Any guest that arrives too stoned or drunk will be immediately escorted out with no refund.




How scary is it?


Scary...




Is it an escape room?


It is not an escape room, although this is an interactive experience. Simple horror themed tasks will be required, little brain cells will be necessary.




I need to reschedule, what do I do?


Contact us within two weeks of your event start time. We cannot accomedate a reschedule within two weeks of the start time.




May I have a refund?


All sales are final. No refunds are allowed.




Will the actors touch me?


The actors may softly touch to help guide or interact with you if necessary with no physical force.




What are some trigger warnings? Are you an extreme haunt?


We are not an extreme haunt. We DO NOT use: live animals, nudity, sharp weapons, inflict any pain, shocking, force feeding, water boarding, guns or cursing. We DO use: fog, strobe lights, uneven surfaces, tight spaces, loud music, ducking, water effects and startles.




Can anyone enter?


You must have a ticket to enter. We do not recommend or allow the following to attend: - People that are pregnant - People that are intoxicated or under the influence of marijuana and/or drugs. - People with heart, medical or sever mental obstacles. - Children (infants are not allowed) - People who have a sensitivity to fog, loud noises or flashing lights.




If I get too scared and want to quit, can I receive a refund?


No, we have done our job if this occurs.




Is it wheelchair accessible?


Unfortunately for this year is it not.




Is the event open if it rains?


Luckily rain is scarce in Southern California but it is even more fun in the rain...just like those 80s horror movies.




Will I get shocked?


Shocked out how good it is, yes. Physically, no.




When should I arrive?


10 - 15 minutes prior to your start time.




Is this a private experience?


Yes and no. The pre show as well as the closing show you will be with other guests (show max of 30) but the property is spread out, periodically seeing other guests and you will not have to interact with strangers.




Im running late, what do I do?


The gates will close at the designated start time and we do accomodate any late arrivals. No refunds or reschedules will be issued. Plan accordingly.




Are there bathrooms on site?


Yes.




Do I need to be vaccinated?


We do not require proof of vaccination. Our cast and crew are vaccinated and we recommend masks to be worn inside.